Service CRM
A record of service requests: status, owner, due time. Not a storefront, but a queue that shows what is done.
Guide from 650 000 ₸
Not an offer. The quote comes after the brief.
We work across Kazakhstan remotely. We do not promise a visit or an office in the city: a call and online delivery are enough.
A service CRM records requests. It does not promise an IT5 visit and it is not a ready-made plan of someone else’s system.
We do not name a stack until it is in the brief.
Who it is for
- service teams
- field crews, if the record is remote
- client support
- companies with a stream of similar requests
What is included
- request fields for your service
- statuses a client and an owner both understand
- an owner on every status
- a history so the work does not start from zero
How we proceed
- 1We follow a request from intake to close.
- 2We build the card and the statuses.
- 3We assign an owner.
- 4We walk one request from start to finish.
Questions
Can the client see the status?
If you need that. A client account is a separate volume if it is more than a simple link.
Is this a dispatch desk?
Yes, for the queue and the statuses. Visit maps and GPS are not promised unless they are in the brief.
Can it take a request from the site?
A form can feed a request. The site itself is another service.
The stack?
After the brief, not before.
Nearby tasks
The same format in other cities
Cities of republican significance are already on the map. Click a region to show its cities. Drag the map and zoom with the wheel.